FAQs

Frequently asked questions

Reservation deposit.

In order to book a property you will be asked to pay an initial deposit of 25% of the total cost of the property. Payment can either be made by credit card, debit card or bank transfer. Please note that there is a 1.5% transaction charge on all credit card and debit card payments. We do not accept American Express, Diners and Laser.

Payment of the balance.

The balance of the holiday cost must be paid on arrival in cash or by credit card. Please note that there is a 1.5% transaction charge on all credit card and debit card payments. We do not accept American Express, Diners and Laser.

Size of the party.

At no time must any more persons occupy a property than stated on the booking form. We will reserve the right to refuse admittance if this condition is not observed.

Bed linen and towells.

If you are staying for up to 10 nights the cleaning and washing service will be on your day of arrival and day of departure only. All our apartments have washing machines or, should you wish, additional cleaning and laundry can usually be arranged at an additional charge. If you have booked accommodation for 11 nights or more you will have a mid stay sheet/towel change and clean include in the final price.

Check-in & Check-out.

Your accommodation will be available from 3pm on day of arrival and must be vacated by 10am on day of departure. Our staff need this time to prepare the accommodation properly for incoming guests.